Frequently
Asked Questions
Have more questions? Phew. You’re awfully inquisitive.
If you have any questions about something we haven’t covered here,
don’t hesitate to email us at help@eatnoops.com
ABOUT
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What is Noops Oatmilk Pudding anyway?
Gosh, we’re glad you asked. Noops Oatmilk Pudding is organic, gluten-free, dairy-free, plant-based pudding made from gluten-free oats, sunflower seeds, cocoa, and dates.
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Where are your oats from?
Our oats are grown in the Western Canadian Prairie provinces. Sounds nice, eh?
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Where do your other ingredients come from?
From the best places! We source all our ingredients from our supplier partners in North America, and the majority of ingredients we use are homegrown in the U.S. and Canada.
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Where is Noops Oatmilk Pudding made?
Our outta-this-world delicious puddings are made in the US of A, in the midwest.
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When can one eat Noops Oatmilk Pudding?
Any time you crave it. Since it’s loaded with whole grains and has no added sugar, it totally counts as breakfast.
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Is Noops Oatmilk Pudding Organic?
Heck yes it is. We are certified Organic by EcoCert and meet the standards of The National Organic Program - USDA Organic
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Is Noops Oatmilk Pudding Fairtrade?
You can bet your sticky buns on it. All of the cocoa and cacao butter we use in our recipes is Fairtrade certified by Fairtrade America and Flocert.
INGREDIENTS
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Are there added sugars in noops pudding?
Zip, zero, nada. Our puddings are made with organic date paste and organic monk fruit, which means there’s not a pinch of the yucky white stuff in a single spoonful.
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What is Monk Fruit?
A member of the melon family, monk fruit is harvested by hand, crushed, and infused with hot water to release its innate sweetness. It’s sweeter than sugar and blends deliciously into foods.
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Is Noops Oatmilk Pudding vegan?
You can call it vegan, or plant-based if you’re fancy. Either way, we contain zero animal ingredients. No eggs, no dairy, no honey. We didn’t need ‘em to create an amazing treat.
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What about allergen-friendly?
You won’t find any wheat, gluten, tree nuts, peanuts, dairy, eggs, shellfish, fish, coconut, or sesame in Noops Oatmilk Pudding. We frequently test our products for allergens via our co-manufacturer and an independent lab. Noops Oatmilk Pudding is made in a facility that produces some products that contain soy, coconut, almonds and eggs, but the equipment that makes our pudding is sanitized daily to verify that no allergens are present in our pudding. Additionally, we use 3M rapid protein-specific tests to test for dairy, soy, coconut, almonds, and eggs.
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Are your products peanut free and approved to take to school?
Noops Oatmilk Pudding is made in a peanut-free facility.
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Are your products Certified Gluten-Free?
Definitely. We have the Certified Gluten-Free by GFCO stamp to prove it. Even though we contain oats, each and every oat is gluten-free.
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Do your products contain GMOs?
Eww! Definitely not. All Noops products are verified by the Non GMO Project.
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Are your products Certified Kosher?
You bet your yarmulke they are. We are proud to be Certified Kosher by the Orthodox Union.
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Are your products Halal?
Noops Oatmilk Pudding contains no animal products and has been lab-tested and verified to contain less than 0.1% alcohol, which is the standard for Halal Certification. However, our products are not yet Halal-Certified.
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Do your products contain sunflower?
Yep! We use organic sunflower seeds in all of our puddings.
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Are your "natural flavors" really natural?
Busting out the quotes of skepticism, huh? Well, a lot of so-called "natural flavors" are anything but. However, our flavors take the essences of vegetables and other plants and combine them with a tiny amount of alcohol or vegetable glycerine to extract the best taste possible. These flavors are also free from GMOs, artificial preservatives, top allergens (wheat and gluten, tree nuts and peanuts, soy, dairy, eggs, fish and shellfish, sesame), and propylene glycol (PG)—a potentially dangerous chemical hidden in many "natural flavors." We pay more for flavorings that are PG-free and non-GMO, but it's worth it.
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What is prebiotic fiber?
Your belly’s bestie! Prebiotics are naturally occurring compounds in food that help establish and maintain beneficial gut microorganisms—the yin to probiotics’ yang. Our organic prebiotic fiber is made from non-GMO agave plants and is extracted and purified without the use of added enzymes. It's mildly sweet so it helps us use less sugar, and acts as a natural preservative that we can feel good about.
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What are the ingredients and nutrition facts for each of your products?
We're glad you asked. You can read about them on our product page by clicking on the "Nutrition Facts" link!
ORDERS & SHIPPING
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Where can I buy Noops Oatmilk Pudding?
Right here on this very site! Though, you can also find us at a growing list of retailers.
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I'm a distributor or retailer. How can I place an order?
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Do you ship to other countries?
Just the USA as of now, but we’re hopeful that global domination is right around the corner. Currently, we ship to 49 states. We do not ship to the following states/ territories
Arkansas
Puerto Rico
Hawaii
Marshall Islands
Guam
US Virgin Islands
Armed Forces Pacific/ Europe/ Americas
Northern Mariana Islands
Micronesia
American Samoa
Palau
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How long will Noops Oatmilk Pudding stay fresh?
Noops Oatmilk Pudding will stay fresh in refrigeration until the “best by” date printed on the package.
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Do you have a satisfaction guaranteed policy?
We do, and it’s 100% satisfaction. If you are disappointed with your order for any reason, we will promptly refund your money or send you a replacement, whichever you prefer. No need to return any products to us. Just email us at help@eatnoops.com.
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How can I get Noops Oatmilk Pudding at my local store?
If you can't find Noops or would like to see Noops in your store, send us a note at hello@eatnoops.com and simply ask. Managers and buyers respond strongly to in-person requests, so tell them that you want Noops Oatmilk Pudding!!
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Is your cup packaging recyclable? What is it made from?
Our cup packaging is made from polypropylene (plastic 5), which is BPA-free. This is the same plastic that is already taking up space in your recycling bin every week.
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What days do you ship on?
We ship out on Monday and Tuesday depending on your proximity to our multiple fulfillment centers in the United States. Due to the perishable nature of our product your shipment may be held until the following week to ensure Food Safety in transit to your refrigerator. At this time we do not ship outside of the United States.
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How are the puddings packaged?
We pack our pudding in a cooler within a shipping box with enough cooler packs to keep the contents chilled well into the evening of the delivery date. It is best to open the package immediately upon arrival and to put into your refrigerator.
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Do I have to sign for my puddings?
UPS is authorized to leave all packages at the destination without signature which will insure that your product will not melt due to multiple delivery attempts. Please keep an eye on your tracking to anticipate your pudding’s arrival.
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How does tracking work?
When the shipping label is created you will receive an email with your tracking number.
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What's the fine print?
We are not able to change the address or cancel an order once the order has been processed. Please ensure your recipient will be in town on the arrival day. We are not liable for lost products if customers changes the pickup location to a UPS access point, UPS Store or any other delivery address during the shipping process.
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How long does the shipping take?
Your package will arrive in 3 – 10 business days (or less) from the day we receive your order. Orders received with longer transit locations than shipping days left in the week will be held for shipment the following Monday. Using Standard shipping, your package will arrive Tuesday through Friday and Saturday if possible.
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Have more questions?
Phew. You’re awfully inquisitive. If you have any questions about something we haven’t covered here, don’t hesitate to email us at help@eatnoops.com. Questions are generally answered during our business hours of 9:00 AM until 5:00 PM.
